{"id":2265,"date":"2025-12-12T06:50:54","date_gmt":"2025-12-12T06:50:54","guid":{"rendered":"https:\/\/klbtheme.com\/supgor\/?page_id=2265"},"modified":"2026-08-07T12:33:16","modified_gmt":"2026-08-07T12:33:16","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/iquest.biz\/fruits\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2265\" class=\"elementor elementor-2265\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-50df8a3b elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"50df8a3b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-51e2114f\" data-id=\"51e2114f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-59a3ed54 elementor-widget elementor-widget-text-editor\" data-id=\"59a3ed54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-family:IBM Plex Mono;letter-spacing:1px;font-size:11px;text-transform:uppercase;color:rgba(255,255,255,.5);margin:0 0 12px;\">Home \/ Refund &amp; Return Policy<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a569147 elementor-widget elementor-widget-text-editor\" data-id=\"7a569147\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-family:IBM Plex Mono;text-transform:uppercase;letter-spacing:2px;font-size:12px;font-weight:600;color:#6EBE3F;margin:0 0 10px;\">Policies<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42e599f4 elementor-widget elementor-widget-heading\" data-id=\"42e599f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Refunds &amp; returns, made simple.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-233cb5d8 elementor-widget elementor-widget-text-editor\" data-id=\"233cb5d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"margin:0;\">Our commitment to quality means clear, fair terms if a shipment doesn&#8217;t meet your expectations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4d0ae28d elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"4d0ae28d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-72df2191\" data-id=\"72df2191\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-591a94b1 elementor-widget elementor-widget-heading\" data-id=\"591a94b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Overview<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-225b9f88 elementor-widget elementor-widget-text-editor\" data-id=\"225b9f88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"margin:0;\">Our refund and returns policy covers claims made within 30 days of delivery. Because fresh fruit is perishable, quality-related claims should be reported within 48 hours of delivery, along with photographic evidence.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-281a77c6 elementor-widget elementor-widget-heading\" data-id=\"281a77c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Partial Refunds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26d0ceb0 elementor-widget elementor-widget-text-editor\" data-id=\"26d0ceb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul style=\"list-style:none;padding:0;margin:0 0 16px;\"><li style=\"font-size:14px;color:#2E2E2C;margin-bottom:8px;padding-left:18px;position:relative;\">\u2014 Produce received with spoilage exceeding the agreed tolerance percentage<\/li><li style=\"font-size:14px;color:#2E2E2C;margin-bottom:8px;padding-left:18px;position:relative;\">\u2014 Custom packaging orders where production had already begun<\/li><li style=\"font-size:14px;color:#2E2E2C;margin-bottom:8px;padding-left:18px;position:relative;\">\u2014 Any item not in its originally agreed condition for reasons not due to our error<\/li><li style=\"font-size:14px;color:#2E2E2C;margin-bottom:8px;padding-left:18px;position:relative;\">\u2014 Any claim submitted more than 30 days after delivery<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f43012a elementor-widget elementor-widget-heading\" data-id=\"6f43012a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund Process<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-631db13f elementor-widget elementor-widget-text-editor\" data-id=\"631db13f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"margin:0;\">Once your claim is received and inspected, we&#8217;ll email you to confirm receipt, then notify you of approval or rejection. If approved, your refund will be processed within a set number of business days.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14a9f9d3 elementor-widget elementor-widget-heading\" data-id=\"14a9f9d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Late or Missing Refunds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2aabe15f elementor-widget elementor-widget-text-editor\" data-id=\"2aabe15f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"margin:0;\">If you haven&#8217;t received a refund yet, first check your bank account again, then contact your bank or payment provider. If you still haven&#8217;t received it, please contact us at info@ukmefruit.co.uk.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b8a9f83 elementor-widget elementor-widget-spacer\" data-id=\"6b8a9f83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-440c2ac4 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"440c2ac4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7fd76175\" data-id=\"7fd76175\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f2ababd elementor-widget elementor-widget-heading\" data-id=\"f2ababd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Need help with a claim?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bc88b6a elementor-widget elementor-widget-spacer\" data-id=\"2bc88b6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d2c1dd7 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"7d2c1dd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md elementor-animation-bounce-in\" href=\"http:\/\/contact.html\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Support<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home \/ Refund &amp; Return Policy Policies Refunds &amp; returns, made simple. Our commitment to quality means clear, fair terms if a shipment doesn&#8217;t meet your expectations. Overview Our refund and returns policy covers claims made within 30 days of delivery. Because fresh fruit is perishable, quality-related claims should be reported within 48 hours of<\/p>\n<div class=\"klb-readmore post-buttons\"><a class=\"button variant-black\" href=\"https:\/\/iquest.biz\/fruits\/refund-and-returns-policy\/\">Read More <i class=\"klbth-icon-right-arrow\"><\/i><\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2265","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/iquest.biz\/fruits\/wp-json\/wp\/v2\/pages\/2265","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iquest.biz\/fruits\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iquest.biz\/fruits\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iquest.biz\/fruits\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/iquest.biz\/fruits\/wp-json\/wp\/v2\/comments?post=2265"}],"version-history":[{"count":12,"href":"https:\/\/iquest.biz\/fruits\/wp-json\/wp\/v2\/pages\/2265\/revisions"}],"predecessor-version":[{"id":4452,"href":"https:\/\/iquest.biz\/fruits\/wp-json\/wp\/v2\/pages\/2265\/revisions\/4452"}],"wp:attachment":[{"href":"https:\/\/iquest.biz\/fruits\/wp-json\/wp\/v2\/media?parent=2265"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}