Your privacy, protected.

A clear look at what information we collect, how we use it, and the choices you have.

Who We Are

Our website address is: https://ukmefruit.co.uk

Forms & Information We Collect

When you submit an inquiry through our contact form, request a quote, or use our order tracking page, we collect the details you provide — such as your name, company, email address, phone number, and shipment or product details — along with your IP address to help us respond accurately and protect against spam submissions.

This information is used solely to respond to your inquiry, process your order, or provide shipment updates, and is not sold or shared with unrelated third parties.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you fill out a form on our site, you may see cookies used to remember your details for your convenience, so you do not have to re-enter them on a future visit.

If you access any login-protected area of the site (for administrators or staff), we set cookies to keep you signed in and remember your display preferences. These cookies do not contain personal data beyond what is needed for the site to function correctly.

Embedded Content From Other Websites

Pages on this site may include embedded content, such as maps, videos, or shipping-partner tracking widgets. Embedded content from other websites behaves in the exact same way as if the visitor had visited that other website directly. These websites may collect data about you, use cookies, and monitor your interaction with the embedded content.

Who We Share Your Data With

We may share the minimum necessary information with trusted third parties who help us operate our business — including our website hosting provider, our freight and logistics partners (to arrange and track shipments), and payment processors (to complete transactions).

If you request a password reset for a staff or partner account, your IP address will be included in the reset email for security purposes.

How Long We Retain Your Data

Inquiry and order-related data is retained for as long as necessary to fulfil your order, respond to your inquiry, and meet our accounting, tax, and export-documentation obligations. Where we store data for registered accounts, users can request to see, correct, or delete their personal information at any time.

Your Rights Over Your Data

You can request an exported copy of the personal data we hold about you, or request that we erase it. This does not include data we are legally obliged to retain for administrative, tax, customs, or security purposes.

Questions About This Policy?

If you have any questions about how we handle your data, reach out to us directly:

Email: info@ukmefruit.co.uk

Phone: +44 7939 389099

Address: Office 3, 4th Floor, 44 Broadway, Burrell House, London, E15 1XH

Have questions about your data?

Reach out anytime — we're happy to walk you through how your information is handled.